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Identity Theft

A Quick Reference Guide

 

PC 530.5: Unauthorized Use of Personal Identifying Information

(a) Every person who willfully obtains personal identifying information, as defined in sub-division (b), of another person without the authorization of that person, and uses that information for any unlawful purpose, including to obtain, or attempt to obtain, credit, goods, services, or medical information in the name of the other person without the consent of that person is guilty of a public offense.

What is Identity Theft?

Identity theft involves acquiring key pieces of someone's identifying information, such as name, address, date of birth, social security number and mother's maiden name, in order to impersonate them. This information enables the identity thief to commit numerous forms of fraud which include, but are not limited to, taking over the victim's financial accounts, opening new bank accounts, purchasing automobiles, applying for loans, credit cards and social security benefits, renting apartments and establishing services with utility and phone companies.

What to do if you become a victim:
  • Set up a folder to keep a detailed history of this crime
  • Keep a log of all your contacts and make copies of all documents
  • Contract all creditors by phone and in writing to inform them of the problem
  • Notify the US Postal Inspector if your mail has been stolen or tampered with
    • US Postal Inspection Service (See phone listing under Federal Government)
    • US Postal Inspection Service - Local Post Office (See phone listing under Federal Government)
    • www.usps.gov/websites/depart/inspect
Contact the Federal Trade Commission to report the problem:
  • www.ftc.gov The FTC is the federal clearinghouse for complaints by victims of identity theft. The FTC helps victims by providing information to help resolve financial and other problems that could result from identity theft. Their hotline telephone number is 1-877-IDTHEFT (438-4338)
    • Call each of the three credit bureaus' fraud units to report identity theft. Ask to have a "Fraud Alert/Victim Impact" statement placed in your credit file asking that creditors call you before opening any new accounts
    • Request that a copy of your credit report be sent to you

    Credit Bureaus

    Equifax
    P.O. Box 74021
    Atlanta, GA 30374-0241
    To order your report, call 1-800-685-1111
    To report Fraud, call 1-800-525-6285

    Experian
    P.O. Box 949
    Allen, Texas 75013-0949
    To order your report, call 1-888-397-3742
    To report Fraud, call 1-888-397-3742


    Trans Union
    P.O. Box 390
    Springfield, Pennsylvania 19064-0390
    To order your report, call 1-800-916-8800
    To report Fraud, call 1-800-680-7289

    • Alert your banks to flag your accounts and contact you to confirm any unusual activity. Request a change of PIN and a new password.
    • If you have any checks stolen or bank accounts set up fraudulently, report it to the following companies:

              National Check        (843) 571-2143

              SCAN                       (800) 262-7771

              TeleCheck               (800) 710-9898 or
                                                       927-0188

              CheckRite                (800) 766-2748

              CrossCheck             (707) 586-0551

              Equifax Check          (800) 437-5120
                Systems

              International Check  (800) 526 5380
              Services

    • Contact the Social Security Administration's Fraud Hotline at 1-800-269-0271
    • Contact the state office of the Department of Motor Vehicles to see if another license was issued in your name. If so, request a new license number and fill out the DMV's complaint form to begin the fraud investigation process.
    • Obtain description of suspect (if known)
    • Obtain witness information
    • What is the financial loss to you? Attach all supporting documentation


 

 

Preventative Actions

•    Promptly remove mail from your mailbox after delivery

•    Deposit outgoing mail in post office collection mailboxes or at your local post office. Do not leave
     in unsecured mail receptacles.

•    Never give personal information over the telephone, such as your social security number, date
     of birth, mother's maiden name, credit card number, or bank PIN code, unless you initiated the phone call. 
     Protect this information and release it only when absolutely necessary.

•    Shred pre-approved credit applications, credit card receipts, bills and other financial information
     you don't want before discarding them in the trash or recycling bin

•    Empty your wallet of extra credit cards and ID, or better yet, cancel the ones you do not use
     and maintain a list of the ones you do.

•    Order your credit report from the three credit bureaus one a year to check for fraudulent
     activity or other discrepancies.

•    Never leave receipts at bank machines, bank counters, trash receptacles, or unattended
     gasoline pumps. Keep track of all your paperwork. When you no linger need it, destroy it.

•    Memorize your social security number and all of your passwords. Do not record them
     on any cards or on anything in your wallet or purse.

•    Sign all new credit cards upon request.

•    Save all credit card receipts and match them against your monthly bills.

•    Be conscious of normal receipt of routine financial statements. Contact the sender
     if they are not received in the mail.

•    Notify your credit card companies and financial institutions in advance of any change
     of address or phone number ¨ Never loan your credit cards to anyone else.

•    Never put your credit card or any other financial account number on a postcard
     on on the outside of an envelope.

•    If you applied for a new credit card and it hasn't arrived in a timely manner, call
     the bank or credit card company involved.
•    Report all lost or stolen credit cards immediately.

•    Closely monitor expiration dates on your credit cards. Contact the credit card issuer
     if replacement cards are not received prior to the expiration dates.

•    Beware of mail or telephone solicitations disguised as promotions offering instant
     prizes or awards designed solely to obtain your personal information or credit card numbers.
 

ID Theft Victims Fraudulent Account Info. Request (pdf 636kb)


GPD ID Theft Packet Affidavit (pdf 74kb)


Creditors: ID Theft Victim Checklist (pdf 87kb)


Consumer Affairs Fact Sheet; Combating ID Theft and Internet Fraud (pdf 45kb)